An assistant for yourveterinary clinic.
Pet owners look things up at night and on weekends, when the front desk is closed. The assistant answers from your own hours, services and policies, takes appointment requests, and sends anything urgent to your emergency line.
- Answers, including after hours
- 24/7
- To go live on your site
- 1 week
- Templates, built for your clinic
- 0
Clinique Aube
Hello, I'm the assistant of Clinique Aube. Ask me anything about the clinic.
What it could give you back
Set the numbers to match your business. Everything below is worked out from them.
Late questions wait 11 h on average for a reply.
- Answered by your team
- Answered by the assistant
- Waiting for the morning
- 0
- hours back each month
- $0
- saved over a year
- 0
- late questions answered right away, each month instead of waiting until morning
An estimate from your numbers, not a promise. When the assistant is not sure, it hands the question to your team.
Talk about your numbersWhat it does at a clinic.
It handles the questions that fill the phone line, and hands the rest to your team with the details already written down.
Answers from your clinic, not the internet
Hours, services, species you treat, vaccination schedules, boarding rules and fees come from your own pages and documents. If it is not in there, it says so and offers to pass the question on.
Appointment requests, captured properly
Owner name, pet name and species, reason for the visit, preferred days. Your team gets a clean request instead of a voicemail to decode.
Urgent cases go to a person
When a message sounds like an emergency, the assistant stops chatting and shows your emergency number or the nearest 24-hour hospital you choose. It does not diagnose.
Refill and records requests
Prescription refill and records requests are collected in a fixed format and sent to the right inbox, so they stop interrupting the reception desk.
Speaks the owner's language
Replies in the language the owner writes in, which matters in bilingual regions.
How we set it up.
A short brief
Your hours, services, policies and the rules for urgent messages, written down once.
Your content, loaded
The assistant is set up from your own pages and documents, and you can read exactly what it knows.
Your voice
Tone and wording written to match how your team already speaks to clients.
A widget on your site
Installed on your current website in your colours. No rebuild needed.
Requests sent to your team
Contact details and the full conversation by email or into the tools you already use.
Review before launch
You test it with real questions and approve it before a single visitor sees it.
How it works.
- BriefYou tell us how the practice works and which questions repeat.
- BuildWe set up the assistant from your content and write its rules.
- ReviewYou test it, we adjust the wording and the limits.
- LaunchIt goes live on your site, and we stay available for changes.
Common questions.
Will the assistant give medical advice about my patients?
No. It shares the information you give it, such as opening hours, services and pre-visit instructions, and it does not diagnose or recommend treatment. Anything that sounds urgent is sent to your emergency line or the hospital you name.
Can it book into our practice management system?
It can collect the request and send it to your team by email or into the tools you already use. Direct booking depends on what your scheduling software allows, and we check that with you before starting.
How is it different from a chat widget that came with our website?
It is written around your clinic: your wording, your policies, your escalation rules. You can read exactly what it knows, and every conversation is available to your team.
What do owners see when it cannot answer?
It says it does not have that information and offers to take a message, with the question and contact details sent to your team.
How long does it take?
A basic assistant goes live in about a week. More integrations take longer, and we say so up front.
Last reviewed
Have a project in mind?
Write a few lines about what you need. You'll get an answer from me, usually the same day.